Gay Gaddis

T3, truly a marketing think tank, is the largest privately held, woman-owned agency in the United States. Gay is convinced T3 would never have reached this size if she hadn't found a creative way to keep her best employees -- and their kids -- happy.
You recently decided to permit your employees to bring their newborns to work. What were the circumstances that led you to that decision?
When four of my top employees told me in one six-week period that they were pregnant, I realized that their good news could spell disaster for my company. We had fewer than 25 employees at the time, and the soon-to-be moms were our head of publicity, a media buyer, the manager of print production, and a senior account executive. Each had client and supplier relationships that were vital to our business. Plus, conducting four executive searches at the same time would be costly. So I decided to try something radical and allow new moms and dads to bring their babies to work.
How has this new child-friendly environment impacted your business, productivity and/or morale?
Of course there are a few difficulties here and there with crying babies and such, but overall what we call the T3 and Under Program has proved to have a positive effect on the company. Having the babies around adds to our family-friendly atmosphere. We all have lives and that doesn't stop because of our work. We have a responsibility to keep women working and I've found that if you can ease the anxiety at the early stages of motherhood by allowing moms and dads to bring their babies in, it increases employee morale and retention. On a productivity standpoint, because we're retaining such great talent, the Program also benefits our work and client relationships. I can't measure in hard numbers the impact of the goodwill that our family friendly policies have had on productivity, but our local newspaper routinely names T3 one of the best places to work in Austin.
Speaking of crying babies, how is the physical space laid out? Where are the babies in relation to the workspace?




